How we help
Four simple things we do for you. No jargon, no sales pitch.
Keep everything running
Managed IT support
We look after your technology day to day, so it stays reliable and worry-free.
As a business owner, you have better things to do with your time than manage your technology. You want your systems to be efficient, reliable and worry-free. When things go wrong, you want them fixed quickly and without fuss – and you don't want to pay more because a technician spent longer on the job than they should have.
That's where we come in. Bold ICT manages your IT systems to keep them running smoothly, doing the maintenance that prevents problems and costly downtime, and making sure you get the most from the technology you've already paid for.
When something does go wrong, we respond quickly to get you and your staff back to work. A fixed monthly fee means it's in both our interests to keep things running smoothly – we won't bill you by the hour, because the value to you is a reliable system, not how long it takes us to fix it.
Related: What managed IT support actually includes (and what it doesn't) →
What's included
- Day-to-day management of your systems
- Preventative maintenance and monitoring
- Fast help desk support for your staff
- Fixed monthly fee – no billing by the hour
- A plain-English monthly summary
Keep you safe from scams & hackers
IT security
Protection from dodgy emails, ransomware and data breaches – without slowing your team down.
It's a risky online world. Businesses face daily threats like ransomware, identity theft and phishing. We've seen too many real losses – false invoices paid, ransoms handed over to recover locked-up data, and the damage done by having to tell customers their information was exposed.
The most secure system is one nobody can get into at all, but your team still has to get work done. You shouldn't have to trade one for the other.
Bold ICT advises on sensible protection for cloud, in-house and hybrid systems, puts it in place, and helps your staff understand their part in keeping your data safe.
For businesses that need it, we can provide a 24/7 security monitoring service – a specialist team keeping an eye on your systems day and night, ready to respond if something suspicious happens.
Related: The Essential Eight explained for small business (without the jargon) →
How we protect you
- Security advice for cloud, in-house and hybrid systems
- Protection against ransomware and phishing
- 24/7 security monitoring and response if you need it
- Backups you can actually rely on
- Staff awareness so your team knows what to look for
- Sensible controls that don't slow people down
Set you up properly
Projects, upgrades & refreshes
New systems, upgrades and moves to the cloud, delivered without the drama.
No one understands your business better than you do. You know where you want to take it and what you want to achieve.
We work with you to understand those plans, then work out the technology, systems and processes that will support them.
For most clients the first job is a look at what you're running now, what needs fixing quickly, and the bigger pieces worth planning for. From there we build a simple roadmap and deliver the work along it, around your team so the disruption is minimal.
Related: Backups vs business continuity: what actually happens on the day everything stops →
Projects we deliver
- New technology set-ups, on-site and in the cloud
- Hardware and software refreshes
- Moving on-premise systems to the cloud
- Ageing gear replaced along an agreed budget
Help you plan ahead
IT guidance & strategy
A simple plan so you know what's coming, when, and what it will cost.
Large organisations employ a Chief Information Officer to set the technology plan and keep it on track. Most small and medium businesses can't justify one full time – yet they're often quick enough to act on a good plan.
Our guidance service gives you that same experience without the full-time cost. We sit down with you, work out where the business is heading, and set out the technology steps to get there.
We also help with governance, risk and compliance (GRC) – making sure your technology decisions line up with the rules your industry must follow and the risks you need to manage.
You get straight, practical advice and a roadmap you can budget for – not a sales pitch.
Related: New year IT health check: a 10-point checklist for small business →
What we look at
- Modernising ageing technology
- Keeping trading if something goes badly wrong
- Governance, risk and compliance (GRC)
- Simple policies your team can follow
- Choosing the right software
- Budgeting for the year ahead
Rated 5.0 out of 5 on Google by the businesses we look after.
Book a free, no-obligation chat
No jargon, no pressure – just a friendly chat about your business.
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