Managed IT support
Day-to-day help for your staff, monitoring, updates, backups and email. One fixed monthly fee, so there's no clock running when you ring. Most Bendigo clients are on our IT Advantage Premium plan.
IT Support in Bendigo
We're not an IT company that services Bendigo. We're a Bendigo IT company.
Photo: DenisFrolow, CC BY-SA 4.0, via Wikimedia Commons
Our office is on Breen Street
Plenty of IT providers will tell you they cover Bendigo. Some are driving up from Melbourne. Others run a help desk from somewhere else entirely with a 1300 number out front.
We're at 70 Breen Street, and there's someone here from 8:30 to 5:30 every weekday. Everyone on our Bendigo team lives in and around town. When something needs a person on site, that person is already here.
Bold ICT was founded in Bendigo in 2022, by people who'd already spent decades doing this work elsewhere. Today we manage IT for dozens of businesses in Greater Bendigo, and more across regional Victoria.
Find us in Bendigo
70 Breen Street
Bendigo VIC 3550
Monday to Friday, 8:30am – 5:30pm
What that actually means on a bad morning
Your server's down at 8:15am and eleven people can't work.
You ring us on a local number. Someone who already knows your setup picks up. Most of the time it's fixed remotely before your 9am meeting. When it isn't, we're across town, not two hours down the Calder.
Businesses we look after around Bendigo
We support businesses across Greater Bendigo, from the CBD out to Kangaroo Flat, Golden Square, Maiden Gully, Eaglehawk, California Gully, Epsom, White Hills, Strathfieldsaye and Junortoun.
Most have between five and fifty staff. Our clients include trades and industrial businesses, alongside healthcare and disability services providers, professional services firms and agricultural businesses.
We also look after businesses further out across northern Victoria, including places like Echuca, Swan Hill, Donald and Nagambie. Remote support is the same wherever you are, and on-site visits get planned in.
How we help Bendigo businesses
Cyber security
Bendigo businesses face the same threats as anyone else, including phishing, invoice fraud, credentials exposed in third-party data breaches, and patient long-running scams that look legitimate until they aren't. We'll tell you where the gaps are in plain English. You can start with a free Cyber Security Scorecard.
Projects and upgrades
New systems, hardware refreshes and cloud moves, delivered around your team so the disruption is minimal. Being local means we can do the cutover outside hours and be there when your staff walk in the next morning.
IT guidance and planning
A simple roadmap so you know what's coming and what it costs. We sit down with you in person, which, when we're both in Bendigo, is easy to actually do.
Questions Bendigo businesses ask us
- Where exactly are you based?
- 70 Breen Street, Bendigo. There's someone here through the business day, and you're welcome to drop in, though a phone call is usually faster.
- How quickly can someone get to us?
- Most issues are sorted remotely the same day, often within minutes of you logging a ticket. For on-site work anywhere in Greater Bendigo we're typically there within the hour for critical site-down issues. For less urgent work, we will schedule a suitable time with you.
- Do you support businesses outside Bendigo itself?
- Yes. We cover Central Victoria, and we have clients as far out as Echuca, Swan Hill and Donald. Remote support is the same wherever you are; on-site visits are planned in.
- We already have an IT provider. Is switching a hassle?
- Less than you'd think. We take over the documentation, systems and accounts, and most of the work happens in the background. Most of our current Bendigo clients came across from another provider.
- What does it cost?
- Our plans are priced by the number of people and devices you have. There's a calculator on our pricing page that will give you a monthly range in about a minute.
Have a free chat with a local
No jargon, no pressure. Tell us what's frustrating you and we'll give you a straight answer.